Privacy

On this page you can read what data Villa Lou collects and how it is processed.

Our privacy policy only applies to our own website. By using our website you agree to the privacy policy. Villa Lou respects the privacy of all users of its website and ensures that the personal information you provide is treated confidentially.

The data

When you visit the website of Villa Lou, we ask you to provide personal data. Villa Lou uses this data is to provide the service
to be maintain our service to you as our guest. We collect and process the following data, among other things: your name, address, telephone number, e-mail address, date of birth and any other data necessary to ensure your booking with us.

 

Purpose

• The registration and administrative handling of your booking at Villa Lou
• Taking care of your stay at Villa Lou
• To provide information and answer your questions 

 

Retention period

Your personal data will not be kept longer than necessary. As a guideline, Villa Lou has a retention period of five years, from the moment that contact details are received. 

 

Communication

Villa Lou may keep the correspondence. This makes it possible to answer your questions and requests. This data is not shared with third parties.

Your rights

• Inspection |  You have the right to request a copy of your personal data. You may also request information regarding the processing of your personal data, such as retention period.
• Change |  If your personal data is incorrect, incomplete or has not been processed, you have the right to have it changed or supplemented.
• Data deletion | You have the right to have your personal data deleted by Villa Lou at any time, unless Villa Lou has permitted reasons under the GDPR to keep your personal data.
• Right to object | You have the right to object at any time to the processing of your personal data by Villa Lou.